Refund policy
30-Day Money-Back Guarantee:
At Halvinton, your satisfaction is our priority. That's why we offer a 30-day, 100% money-back guarantee. We encourage you to try our products for at least 2 weeks, and if you're not completely satisfied, simply return the items within 30 days, and we'll issue a full refund.
To initiate your return, email us at hello@Halvinton.com.
This 30-day guarantee applies only to purchases made directly from Halvinton. Products must be returned (used or unused) within 30 days of receipt to qualify for a refund. Return shipping costs are not covered. Parcel protection and shipping fees are non-refundable.
Damaged Products:
If your items arrive damaged, please contact us at hello@Halvinton.com within 7 days of receiving your product. Include photos, and we'll guide you through the refund or replacement process.
Missing Products:
For missing items, please email hello@Halvinton.com within 10 days of your order date, providing your order number. We’ll assist with replacements or refunds.
Canceling & Modifying Orders:
You have 6 hours after placing your order to cancel or make changes. After this period, we are unable to process cancellations or modifications. Please double-check your shipping and contact details before finalizing your order.
Promotions and Discount Codes:
Promo codes must be entered at checkout to apply. If you forget to enter a code, contact us within 6 hours of placing your order. All promotional codes are time-sensitive, cannot be used on past orders, and hold no cash value.